StephBPAL
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Posts posted by StephBPAL
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Hello BPAL family!!
This is Stephanie from Customer Service popping in the forums to let everyone be aware of a situation.
We have been experiencing some glitches on the site. Turns out many many many scents that are in Memoriam do not want to stay there and keep popping back up as available for purchase! This includes Liliths, Unicorns, Weenies, & Yules 2016, and some GCs. Sadly if you have seen them as available and made a purchase please be aware that you will be contacted by us in Customer Service in regards to a lack of components that prevent us from fulfilling your order. So if you do see a scent with a tag "In Memoriam" listed as available please know that it is a site glitch and we do not actually have it at this time. Our amazing and wonderful site designers are hard at work trying to fix the issue. We do apologize for all the confusion but if you ever have any questions please don't hesitate contacting Customer Service!
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UPDATE on PayPal orders!!
Due to combined notification from PayPal orders and BPAL orders paid through PayPal we are constantly overwhelmed with hundreds of notifications daily. Due to this issue we kindly request that PayPal orders are discontinued unless conversed with Customer Service prior to placing an order.
Thank you all for your patience during this time of adjustment!
-Customer Service-
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Oh no! Somehow my shipping address auto-defaulted to my billing address on an order I just now placed. I emailed answers@blackphoenixalchemylab.com but is that the correct address? I hope it's still possible to fix... having packages sent to my home is a bit of a nightmare and this is a gift for a friend...
Hi! Customer Service: answers@blackphoenixalchemylab.com is still the email to contact
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Hello BPALers!! For preparation of DragonCon we have received questions as to what we’re bringing so tighten your saddles and grab those reigns because here is a list of what we will be bringing!! In addition to the General Catalogue and Collaborations we will be bringing:
Peaches I
Peaches II
Peaches III
Peaches IV
Peaches V
Peaches VI
Peaches VII
A King Pursued by a Unicorn
Allegory of Chastity
Abduction of Proserpine on a Unicorn
Bestiaire du Moyen Age
Bitches Love Unicorns
Boticelli’s Unicorn
The Creation
Curcifixtion
De Vos’ Unicorn
Mythological Scene, with a Warrior Addressing a Lady Outside a Classical Mansion, Two Maidens Riding Unicorns Behind
Of the Unicorn
Orpheus Charming Animals
The Silence of the Woods
St. Clare
The Unicorn, Rushing Against the Tree, Fixed its Horn so Fast in the Trunk that it Could Not Draw it Out
Unicorn Hunt
The Union of Adam and Eve
The Virgin and the Unicorn
Wild Woman with Unicorn
Single Note: French Vanilla
Moons of Jupiter: Themisto
Virgo
We are looking forward to meeting everyone!!
Temporarily Out of Stock Notice
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Updated!