I'm also a newbie to BPAL and placed an order for their 6 sampler set (I'm trying to find a new every-day scent for me that is sandalwood-based but not too incensy or flowery) on 7/12. I've been reading through this thread and realize that the two emails I sent to BPAL's customer service were hasty (asked where my shipment was when CC Now said it got shipped on 7/14).
Luckily I just did a straight credit card. I'll be doing paypal from now on, though. Sounds like CC Now is a pain all around, both for the lab and for the consumer.
