Morrighana

No problems that I know of right now. Maybe wait a little while and try again?

I guess I worry about a GC blend I love going buhbye because it's unpopular. How often does that happen?

It's happened exactly once since I became aware of BPAL. It may happen again, but it's not exactly a regular occurrence.

The Lab processes orders in a roughly chronological queue, however things speed up or slow down depending on what you ordered. I've never worked at the Lab, so I don't know all the ins and outs, but the way I understand it is, basically, if everything you ordered is on hand and doesn't need a new batch blended or bottles filled, it gets filled quicker because it doesn't have to wait, a Labbie can just grab everything and stick it in a box. There's no way to control this or speed up your orders.

No. Alcohol=splodey in airmail. You can usually *get away with it*, but it's not legal. Some courier companies will ship it ground though.

Is her email a hotmail or gmail address?

Ah. Well, give it a day or three from your gmail account. Whatever the case, the Lab is NOT ignoring your query. They just don't do that.

The Lab does not address customer service issues on the forum, which is why the PM was not responded to.

Are you using a gmail type account for your email? If not, let me know and I can mail you an invite to that service. It is by far the most reliable in getting emails back from the Lab. A LOT of other providers spamfilter the Lab because of some idiots awhile back using blackphoenixalchemylab.com fake addresses in sending out spam.

Has anybody uploaded a pic of the Dragon labels yet? I got a 5mL of Tanin'iver today, and it's got a very nifty label. Presumably Ladon does as well...I'm not at all sure about the Dragon's ___ scents though.

Yes, but make sure you send to tradingpost (at) papow (dot) net!

With any luck, yes, they'll be in there soon. Quantum Spice needs some data from one of the other mods, and then she'll be able to input everything into the search.

Hehehe...yes, it is! It's just now almost 5am...and I'm at work already.

Yes! I'm honestly not sure about their international accounts, but their Canadian and US accounts both allow you to hook it up to a bank account rather than just a credit card.

That is how I understand it as well, charmingdetails.

[moved from update speculation]

Snake Oil got a new label towards the end of the first run of the Carnival Noir series.

Nope, you're fine with just a paypal receipt.

No, I think it's ok. Beth said that the Hillhurst addy is not an error on the site, so I'd leave it at that. It's good to know that you can use either, though, and anyone who has already got one order from the Lab (since the move anyway) will have the other addy...

It was with orders over $100 or $150, I think...The Lab has done other similar things...last Samhain (or the one before?), they upgraded 5mLs of Samhain to 10mLs if you ordered over a certain amount.

As long as you've got your paypal reciept, you're golden.

Mistress Beth assures me that the Hillhurst addy is correct for sending cheques to.

Good plan!

*nods*

But of course!

Did you file a claim on the money order, Jarvenpa? Back in my pre-Paypal ebay days, I had to do that a few times, and only once did I not get my $ back...

I *think* that if the Pumpkin Patch set counted as one item, then the imp packs ought to as well.

I would actually hold off on ordering until you hear back from answers @ blackphoenixalchemylab dot com...I'm not sure that the Hillhurst addy is still good. I'll try to get ahold of Beth on this, but my best bet would be the return address on your recently received order.

It is an Egan; I don't know the name of it though.

Not to the best of my knowledge.

I also have hundreds of Gmail invites if anyone needs one...just drop me a PM with your current email addy in it and I'll send you one!