Morrighana

You'll get either a Click'n'Ship (if you're in the US, and USPS' software is cooperating at the time) or a by-hand email notification (if you're international) when the Lab ships your order. I've not noticed anything changing on my Paypal screen to reflect this, though.

Yup. As long as you explained in the notes section that you were paying the remainder from the other order, the Labbies'll understand.

The problem, Rhowan, is unfortunately that you misread the website. The estimated timeframe is 21-45 business days until your order is shipped...you are only on day 30. Also, re: it taking a long time for the labbies to get back to you...they still don't have internet at the Lab because of their forced move. They're doing customer service from home on their own time, so yes, it is taking longer than usual. Be patient, though: they'll get back to you as soon as they can!

The big thing here is that you are in Canada. Sadly, Customs can slow orders BIG TIME, and the Lab has no control over that. I've had orders take an additional month on top of the usual week-to-two-weeks that it takes to get here, and when they finally do show up, they've been taxed. It has only happened twice to me in the time I've been ordering from BPAL (almost 2 years now), but it does happen. So, don't give up hope *just* yet!!! If it doesn't come fairly soon, though, the Lab is very good about reshipping like Macha and aedes said, so you will get your goodies eventually.

It's a Paypal oddity. Don't worry about it!

Hmm. I could've sworn there was a delay on mine, but they probably either changed it since way back when when I last used it(I hardly ever use bank transfers), or maybe it's just different for international Paypal users. That's cool, though.

Yup, same notifications upon shipping. ETA: Voleuse, that is quite interesting about your two orders. I've never heard of that happening before, but I guess most people just stick with one or the other! It could still have been a component or batch thing, though (i.e. the one that arrived first happened to be things that they had already made up, and they had to blend a new batch of something that was in the one that arrived second, or whatever), so it's hard to tell if the method of payment was the actual cause of the order of arrival, eh?

CCNow doesn't make your order slower, it just takes a huge cut, so less of your dollars are actually going to the Lab. You still have the option of using CCNow directly, but the Lab specifically says on their site that if you want to pay by Paypal, do not use the CCNow cart. And, when you consider the fee aspect (which doesn't affect you, just the Lab), it's really just nicer to them to use Paypal! Paypal is super easy to use...I was hesitant to start using Paypal at first, but now I really do prefer it and select it as my method of payment at every site I shop that accepts it. All you need to do is go to paypal.com, set up an account, and add a credit card or bank account (this is a really easy process; they walk you through everything). Then, to order from the Lab, you just click "Send Money". That brings you to a form that lets you fill in the recipient's email addy (paypal [at] blackphoenixalchemylab [dot] com), the amount you are sending (cost of everything you want plus shipping...a lot of people use the CCNow shopping cart to add everything up, and then just copy/paste the amounts into Paypal), and a "note", which is where you tell the Lab what you are ordering. I usually break the note portion down by bottle size (i.e. "2x10mLs: Snake Oil and Embalming Fluid(19.5x2=39), plus 1x5mL: Vinland(12.5) plus shipping (7---I'm Canadian, though, so your shipping will be different) equals 58.5") just so that I can be sure I'm not missing anything and that I am calculating correctly! Then you click "send money", and it lets you choose the source of the $ you are sending from your Paypal balance (if you have any $ stored in Paypal already), or your CC. If you want to pay from your bank account, you have to transfer the $ to your Paypal balance in advance, but they walk you through that too, so it's very easy. Hope that helps!

My camera has a "Micro" feature that reduces the focal length to an inch, so you might check your manual to see if yours has one too! Other than that, I'd recommend taking a pic from farther away using the highest resolution you can, and then blowing up the actual bottle on your computer.

Reducers? I don't know if they'll be able to, but it wouldn't hurt to email answers (at) blackphoenixalchemylab (dot) com and ask. The worst that can happen is that they say they don't have reducers anymore or can't get your order out of the queue...and in that case, there are probably more than a few forumites who could help you out in getting some reducers and caps to swap yours out with.

Um...really? I'm in Canada, and I've never had a problem shipping stuff to the US. How is your swapper labeling their customs forms?

You should be ok; if you are concerned though, you can always email the Lab's Customer Service department. I just wanted to answer this part: I think that the reason is that when you pay Paypal through CCNow, BOTH services deduct fees. CCNow already deducts an obscene amount from each order, and then Paypal takes its bit too, so the Lab loses a lot of money on your order.

The car accident is probably still slowing down emails...they've got to catch up on everything that was missed while Sara was recovering.

How were you paying via debit? Is this through your Paypal account or CCNow? I assume CCNow, given the thread you posted in but I'm just not sure what you mean. If you were talking about a credit card, I would think that previously authorized charges would still go through...

Yup, chill! The BPAL autoresponder doesn't work when it gets overwhelmed (i.e. right after updates, every time, people often don't get responses), but as long as you've got your Paypal reciept, you're golden!

[Merged] I haven't smelled Hellcat or Perversion in some months, and don't have any on hand to compare atm, but the colours you described are definately the same as my imps were, in the correct order. Do they have Lab labels, or are they handlabeled decants?

Email the Lab just to be sure.

Basically, CCNow lies. When it says that your order has been "shipped", that means that it has been harvested by the Lab for processing. You've still got about a month to go, and you should get a Click'n'Ship notification from USPS when it does ship.

Honestly, I'd just do the order as is and add a comment in the notes section stating that you intended to order Musk and the cart won't let you. You could try PMing Quantum Spice, if you'd like another option...I don't know if she'll be able to help you, but she does some webstuff for the Lab, so she might have another idea.

Or maybe the Labrat applying it was upside down?

No worries; I think your post belongs quite nicely here. Blackrayne said it nicely: So, anybody else have any suggestions to help with the baby-makin'? Even if their descriptions aren't very fertility-centric, I would think that any scent that invokes a maternal vibe (i.e. Antique Lace, or perhaps Dana O'Shee) could be used in conjunction with fertility work...

Just a note, as a non-Potter fan on the mod team, if anybody needs anything I will be around quite frequently this weekend!

How could I have possibly missed this thread?!? I heartily second the Vinland recommendation...I wore it quite frequently during this past winter. I tend to gravitate towards clean, neutral scents during the day in winter, and hot, spicy scents at night, so Dirty, Aizen-Myoo, Snow White, and a few others were right up there with Vinland, with Snake Oil, Formula 54, Bloodlust, Blood Kiss, and more in that family coming out at night.