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FYI: customer service delays

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Anyone reaching out with customer service requests this week, please note it may take us longer than usual to reply, as Lab staff are tending to a family emergency.

 

If you'll keep directing requests to answers@blackphoenixalchemylab.com, we'll do our best to answer promptly. You will not receive a faster response via personal communication or social media messages; please consider that receiving these notifications at all hours can make it even tougher to set work aside during a difficult time.

 

Many thanks from Team BPAL!

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